How long does the delivery take?
Depending on the country, the delivery will take about 1 week, in some rare occasions it may take two. In case of the postal office being overwhelmed, for example during the Christmas season, please expect delays.
Do you accept returns?
Yes, please refer to our return policy here
How long does it take to receive a refund for the returned goods?
The refund usually takes between 1-2 weeks depending on multiple factors such as your country and bank. In case it takes longer please reach out to our support.
Can I cancel an order?
Within 24 hours of purchase you are able to cancel an order by reaching out to support@artylamps.com.
Where can I reach customer support?
You can reach out via our contact form in our contact us page or by emailing us directly at support@artylamps.com.